Privacy Policy

PRIVACY POLICY INTRODUCTION Welcome to the Tales N Treasures web site. Throughout this site, the terms 'we", "us", "our" "our store" or "the business" refer to Tales N Treasures. We respect your privacy and are committed to doing what is required within the legal and regulatory framework in which we operate to keep your data secure and confidential. Your data means any information about you that your or third parties provide to us. This Privacy policy explains how Tales N Treasures may collect, share, use and protect information when you visit our site or purchase any item or service from us. To learn more, please read this Privacy Policy and our Terms and Conditions. By visiting the site directly or through another site, you accept the practices described in this Policy. We are not responsible for the content or privacy practices on any third party sites. 1. INFORMATION COLLECTION We collect the personal information you give us such as your name, address and email address, when you purchase a product or service from us. You may also give us your telephone number if required to facilitate one of our services, for example, delivery service. When you browse our site, your computer's internet protocol (IP) address is automatically received to help us learn about your browser and operating system. E-mail Marketing - We may send you emails with your permission. Such emails are about out store, new products, promotions or other updates. We may use your information to :- Help make the site easier for you to use by not having to enter information more than once. Help you quickly find information, products, and services. Help us create content that is most relevant to you. Alert you to new information, products, and services that we offer. 2. CONSENT You give us personal information to complete a transaction, verify your credit card, place an order, arrange delivery or return a purchase. This action implies your consent to our collecting the information and using it for that specific reason only. If we would like your participation by way of the use of your information in any promotion or marketing initiative, we will make a specific request and give you the opportunity to agree or to decline. If, after you agree, you change your mind, your may withdraw your consent at any time by contacting us at or mailing us at Tales N Treasures, 19 Delhi Street, St James, Port of Spain, Trinidad and Tobago 00000. 3. DISCLOSURE We may disclose your personal information if we required by law to do so or if you violate our Terms and Conditions. Such information may be disclosed in response to requests from law enforcement officials conducting investigations; subpoenas; a court order. We also will release personal information where disclosure is necessary to protect our legal rights, enforce our Terms of Use or other agreements, or to protect ourselves or others. For example, we may share information to reduce the risk of fraud or if someone uses or attempts to use the Site for illegal reasons or to commit fraud. We will not sell (or trade or rent) personally identifiable information to any third party. 4. ONLINE STORE - PAYMENTS - CREDIT CARD & DATA SECURITY Our store is hosted on Fygaro. They provide us with the online e-commerce platform that allows us to sell our products and services to you. The platform uses the most powerful security tools that exist in the marketplace and all sensitive information, including bank account and credit card information, is stored encrypted If you choose a direct payment gateway to complete your purchase, then Fygaro stores your credit card data. It is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS). Your purchase transaction data is stored only as long as is necessary to complete your purchase transaction. After that is complete, your purchase transaction information is deleted. Your payments are processed securely by First Atlantic Commerce and facilitated through Republic Bank Ltd, using industry-leading encryption and fraud prevention tools, and you receive a confirmation email when you make a payment. Processing is performed by SSL (Secured Socket Layer) and compliant with PCI DSS - Payment Card Industry Data Security Standards. We give our customers the freedom to make purchases and secure online payments without worrying about their security and privacy. 5. THIRD PARTY SERVICES In general, the third-party providers used by us will only collect, use and disclose your information to the extent necessary to allow them to perform the services they provide to us. However, certain third-party service providers, such as payment gateways and other payment transaction processors, have their own privacy policies in respect to the information we are required to provide to them for your purchase-related transactions. For these providers, we recommend that you read their privacy policies so you can understand the manner in which your personal information will be handled by these providers. In particular, remember that certain providers may be located in or have facilities that are located in a different jurisdiction than either you or us. So if you elect to proceed with a transaction that involves the services of a third-party service provider, then your information may become subject to the laws of the jurisdiction(s) in which that service provider or its facilities are located. Once you leave our store’s website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service. Links -When you click on links on our store, they may direct you away from our site. We are not responsible for the privacy practices of other sites and encourage you to read their privacy statements. For more Insight, please read our Terms & Conditions. We partner with third parties (such as the TT Post Couriers) to ship products, to ensure delivery, and so that we can obtain feedback, improve the quality of our service, and measure and improve the quality of the service of the third party. In the example of shippers, we provide them some personally identifiable information such as your name, shipping address, and a telephone contact number to facilitate delivery to you. 6. GENERAL SECURITY Further to 4 and 5 above, we take all reasonable precautions and follow industry best practices to ensure your personal information is not inappropriately lost, misused, accessed, disclosed, altered or destroyed. 7. AGE Elsewhere on the Site, you have represented and warranted that you are at least 18 years of age. If you are under the age of 18, please do not submit any personal information to us. 8. CHANGES TO THIS PRIVACY POLICY We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it.